Discover York’s Chocolate Story – the ultimate chocolate museum and guided tour in York’s historic city centre. Whether you’re a lifelong chocolate lover, planning a fun family day out, or visiting York for the first time, York’s Chocolate Story offers an immersive journey into the city’s world-famous chocolate heritage. Learn the secrets behind iconic treats like KitKat and Terry’s Chocolate Orange, watch expert chocolatiers at work, and create your very own chocolate masterpiece. In this guide, you’ll find everything you need to know before you visit: ticket prices, opening times, tour highlights, tips, FAQs, and why this chocolate tour in York is a must-see attraction for 2025.
⭐ What is York’s Chocolate Story?
York’s Chocolate Story is one of the city’s most popular attractions, offering a fully guided tour through the history, art and magic of chocolate making in York.
It celebrates the iconic confectionery companies like Rowntree’s, Terry’s and Cravens, whose creations – from KitKat to Terry’s Chocolate Orange – became household names worldwide.
📍 Where is York’s Chocolate Story Located?
-
📍 Address: King’s Square, York, YO1 7LD, UK
-
🏰 It’s located right in York’s historic city centre, a short walk from York Minster and The Shambles.
-
🚌 Easily accessible by foot, bus, or taxi from York railway station (about a 15-minute walk).
🕰️ Opening Times & Duration
-
Open daily: Usually from 10:00 AM – 5:00 PM (last tour around 4:00 PM).
-
Tours run every 20–30 minutes.
-
✅ Tour duration: Around 75–90 minutes including the chocolate making experience.
(Tip: Always check latest opening hours on the official website or when booking tickets.)
🎟️ Ticket Prices & How to Book
For the best experience and to avoid disappointment, it’s strongly recommended to book tickets online in advance.
Typical prices (2025):
-
Adults: £17.50 – £19.95
-
Children (aged 4–15): £14.50
-
Students & Seniors: £16.95
-
Family tickets (2 adults + 2 children): around £64.95
✅ Children under 4: Free (but must be booked).
Buy your tickets online now to secure your preferred tour time and skip the queues!
🍬 What to Expect Inside: Step-by-Step Tour Highlights
1️⃣ Discover York’s Sweet Legacy
Learn how York became Britain’s chocolate capital, home to Rowntree’s, Terry’s and Cravens.
2️⃣ Watch Chocolate Come to Life
See a real chocolatier demonstrate how chocolates are crafted, from tempering to decorating.
3️⃣ Hands-On Chocolate Making
Create your own chocolate lolly (included in the tour), add toppings and take it home.
4️⃣ Taste Iconic Chocolates
Enjoy guided tastings of different chocolates and discover the secrets behind their flavours.
5️⃣ Learn the Global Story of Cocoa
Travel through time – from ancient Mayan cocoa rituals to modern-day chocolate innovation.
🍰 Café & Shop
Don’t miss:
-
The Café: Indulge in rich hot chocolate, milkshakes, brownies and cakes.
-
The Gift Shop: Perfect for picking up handmade chocolates, local souvenirs and exclusive York’s Chocolate Story treats.
♿ Accessibility & Visitor Tips
✅ Fully accessible for wheelchair users & prams
✅ Assistance dogs welcome
✅ Tours available in multiple languages (with advance notice)
✅ Great for families, school groups and chocolate lovers of all ages
Top tips:
-
Arrive 10–15 minutes early for check-in
-
Wear comfortable shoes – the tour is mainly standing/walking
-
Book early during weekends and school holidays – tours fill up fast!
📸 Is Photography Allowed?
-
Yes! You can take photos in most parts of the attraction (except some production areas).
-
Share your experience on social media using: #YorksChocolateStory
❓ Frequently Asked Questions
Q: How long does the tour take?
About 75–90 minutes, including tastings and chocolate making.
Q: Do I have to join a guided tour?
Yes – the experience is fully guided for the best storytelling and tasting experience.
Q: Is the attraction suitable for young children?
Absolutely! Kids love making chocolate lollies and sampling treats.
Q: Can I buy tickets on the day?
You can, but tours often sell out. Booking online in advance is highly recommended.
✅ Why You’ll Love York’s Chocolate Story
✔ Unique, interactive and fun for all ages
✔ Taste delicious chocolates and learn from expert chocolatiers
✔ Perfect rainy-day activity in the heart of York
✔ Explore York’s rich chocolate history, from KitKat to Chocolate Orange
🏰 Make it a Full Day in York
Pair your visit with other top attractions nearby:
-
York Minster
-
The Shambles
-
JORVIK Viking Centre
✅ Final Thoughts
Whether you’re a lifelong chocoholic or just curious about York’s past, York’s Chocolate Story offers an unforgettable experience filled with history, creativity and, of course, lots of chocolate tasting.
