Turtle Bay Chester brings Caribbean-inspired food, rum cocktails and a lively reggae soundtrack to Exchange Square in the heart of Chester city centre. Located beside Chester Market and close to storyhouse, Chester Cathedral and the city walls, it is particularly convenient for lunch during a sightseeing day, cocktails after shopping or dinner before a film or theatre performance.
This guide covers the current Turtle Bay Chester opening times, address, menu, bottomless brunch prices, booking arrangements, accessibility, family facilities and nearby parking. It also explains what the restaurant is like at different times of day and how easily it can be combined with Chester’s main attractions. Details were checked on 5 August 2026, but menus, offers and opening hours can change, so confirm important information with Turtle Bay before travelling.
Quick overview
Turtle Bay Chester is a Caribbean-inspired restaurant and bar at the Chester Northgate development. It occupies a prominent, modern unit facing Exchange Square, between the Chester Market complex and Storyhouse.
The restaurant opened in October 2024 and covers approximately 3,000 square feet. Its interior uses bright colours, patterned furniture, wall art, hanging lights and a large central bar to create the energetic style associated with the Turtle Bay chain.
People principally visit for:
- Caribbean-inspired lunches and evening meals
- Jerk dishes, curries, burgers and sharing plates
- Rum-based and alcohol-free cocktails
- Two-for-one cocktail offers
- Bottomless brunch
- Birthdays, hen parties and group celebrations
- Pre-cinema and pre-theatre dining
The restaurant is easy to reach from the main shopping streets and is approximately a two-minute walk from Chester Cathedral and the city walls, according to Turtle Bay.
Turtle Bay Chester key facts
Address: Unit 8 Princess Street, off Northgate Street, Exchange Square, Chester
Postcode: CH1 2DR
Telephone: 01244 722370
Opening hours:
Sunday to Thursday: 10am–10.30pm
Friday: 10am–11pm
Saturday: 10am–1am
Recommended visit duration: Approximately 60–90 minutes for a standard meal; allow two hours or more for bottomless brunch or a relaxed celebration.
Booking: Walk-ins are accepted when tables are available, but advance booking is advisable for Friday and Saturday evenings, bottomless brunch, larger parties and race days.
Nearest parking: New Market Parking, Hunter Street, CH1 2AR, connected to the Northgate development.
Nearest railway station: Chester railway station, approximately 15–20 minutes away on foot depending on pace and route.
Accessibility: Wheelchair access is confirmed by Turtle Bay. Accessible toilets and baby-changing facilities are also listed for the restaurant by Cheshire West and Chester Council.
Other facilities: Free Wi-Fi, outdoor space, takeaway collection and dog-friendly access are listed by the restaurant.
Official website: Turtle Bay’s official Chester restaurant page.
Opening times and restaurant facilities were checked on 5 August 2026.
Where is Turtle Bay Chester?
Turtle Bay is in Exchange Square, part of the Chester Northgate development just off Northgate Street. It is immediately beside Chester Market and close to Storyhouse, Chester Town Hall and the Cathedral.
Although the official address uses Princess Street, many visitors approach through one of three routes:
- From Northgate Street through the Coachworks Arcade
- From Hunter Street and New Market Parking
- From the Town Hall and Storyhouse side of Exchange Square
The restaurant’s modern glazed frontage is noticeably different from Chester’s older black-and-white buildings. This makes it reasonably easy to identify once you enter Exchange Square.
The surrounding development also contains Chester Market, restaurants, cafés, a Picturehouse cinema and public seating. It is a useful meeting point for groups whose members are arriving separately.
What to expect at Turtle Bay Chester
Arrival and entrance
The restaurant faces the pedestrianised area of Exchange Square. Visitors arriving from Northgate Street walk through the Coachworks Arcade before entering the open square, while drivers can use the lifts from New Market Parking to reach the Northgate development.
Turtle Bay has a street-level entrance and the restaurant confirms wheelchair access. The frontage has large windows, allowing the colourful bar and seating areas to be seen from the square.
Guests with a booking will normally be greeted and shown to a table. Walk-in customers can ask whether a table is available, although waits are more likely during Saturday brunch sessions and busy evening periods.
Layout
The Chester restaurant was developed as a sizeable 3,000-square-foot venue. The large bar forms an important part of the room rather than being tucked away at the side, reflecting the emphasis on cocktails and group occasions.
Seating includes conventional dining tables, banquette-style areas and taller bar seating. The open design creates a sociable atmosphere, although it can also become noisy when the restaurant is full.
The venue is better regarded as a lively restaurant-bar than a quiet dining room. Visitors looking for an unhurried conversation may prefer a weekday lunch or an earlier evening booking.
Atmosphere
During the day, the restaurant generally works as a casual lunch and family dining venue. The atmosphere becomes livelier later in the afternoon, particularly when several bottomless brunch tables are running.
On Friday and Saturday evenings, the music, central bar and late opening hours give the venue more of a bar-led character. Saturday opening continues until 1am, compared with 10.30pm from Sunday to Thursday.
This change in atmosphere is worth considering when booking with younger children, older relatives or anyone who finds loud music and busy dining rooms uncomfortable.
Turtle Bay Chester menu
Turtle Bay describes its food as Caribbean-inspired, with an emphasis on jerk cooking, curries, small plates and dishes suited to sharing. The exact menu and prices can change, and the official menu page should be checked before visiting. Turtle Bay also publishes separate breakfast and brunch, children’s and allergen menus.
Jerk dishes
Jerk cooking is one of Turtle Bay’s main menu themes. Ingredients are seasoned with a jerk-style marinade and cooked to create smoky, spiced flavours.
Options commonly associated with the menu include jerk chicken and other grilled dishes served with Caribbean-style accompaniments. Spice levels differ between dishes, so visitors who prefer milder food should read the menu descriptions or ask a member of staff before ordering.
Caribbean curries
Curry goat is one of the dishes specifically promoted at the Chester restaurant, alongside other warming curries and plant-based alternatives.
These dishes are generally a good option for visitors wanting a substantial main meal rather than cocktails and sharing plates.
Small plates and sharing food
Small plates are useful for groups wishing to try several flavours or for visitors having drinks rather than a full meal. Examples promoted by the brand have included Trini doubles, Bajan-style wings and crispy chilli squid, although availability can change with each menu revision.
Check portion sizes before ordering for a group. A selection of small plates may work as a light meal, but larger appetites may be better served by a main course.
Vegetarian and vegan food
Turtle Bay confirms that vegetarian and vegan choices are available. The range has previously included plant-based curries, small plates and Caribbean-style vegetable dishes.
Visitors with dietary restrictions should consult the current allergen guide rather than relying on older online menu photographs.
Children’s menu
A dedicated children’s menu is available and is intended for children aged ten and under. Turtle Bay also periodically runs a “kids eat free” promotion under which one child can receive a meal when an accompanying adult spends at least £15. Terms, eligible dates and participating locations should be checked before ordering because promotions can change or be withdrawn.
Cocktails and drinks
Cocktails are a central part of the Turtle Bay experience, with many drinks using rum, fruit flavours and Caribbean-inspired ingredients.
The Chester restaurant currently advertises two-for-one cocktails all day, every day. Turtle Bay describes the offer on its Chester page as “2 for £13”, but exclusions and terms may apply and prices can be revised. Confirm the available cocktail list before ordering.
Alcohol-free “zero cocktails”, soft drinks and hot drinks are also available. These are particularly relevant for bottomless brunch customers who do not drink alcohol.
Visitors should note that two-for-one offers normally apply according to the restaurant’s current promotional terms. Do not assume that different cocktails, premium drinks or every item on the drinks menu will qualify.
Turtle Bay Chester bottomless brunch
Bottomless brunch is one of the most searched-for reasons to visit Turtle Bay Chester. The current official offer differs from some older online listings, so it is important to use the latest booking information.
Early Bird Bottomless
The Early Bird Bottomless package currently costs £36 per person and includes 90 minutes of bottomless drinks. The last sitting is 11.45am. Maximum party and booking conditions apply.
Two-hour Bottomless Brunch
The current two-hour package costs £46 per person. It includes a Caribbean-inspired food choice and two hours of eligible bottomless drinks.
The official last booking time is:
- 3pm on Saturdays
- 5pm from Sunday to Friday
The published maximum table size is eight guests, while card validation is required for bookings of five or more. Everyone at the table must participate in the same bottomless package.
Island Nights
Island Nights is an evening alternative to brunch. It currently costs £50 per person outside London and includes two courses plus 90 minutes of bottomless drinks.
It is available daily from 7.30pm, with a published final booking time of 9.30pm. Tables may be reserved for up to two hours.
Important brunch advice
Advance booking is strongly recommended. Bottomless sessions have fixed time limits and conditions, so arrive promptly. A late arrival is unlikely to result in the end time being extended.
Turtle Bay’s official booking page should be treated as the final source for the price, included food, eligible drinks, deposits, cancellation conditions and maximum party size. Older local listings may still show discontinued 90-minute packages or earlier prices.
Prices in this section were checked on 5 August 2026.
Do you need to book Turtle Bay Chester?
A booking is not compulsory for an ordinary meal. Turtle Bay states that walk-ins are welcome and that staff will try to find a table when possible.
Booking ahead is nevertheless recommended for:
- Friday and Saturday evenings
- Bottomless brunch
- Island Nights
- Chester Racecourse meeting days
- December weekends
- Birthdays and hen parties
- Groups of five or more
- Pre-theatre or pre-cinema meals with a fixed finishing time
For a casual weekday lunch, a walk-in is more realistic. Groups should contact the restaurant if the online system does not show a suitable table.
Turtle Bay also advertises group and community event enquiries, with no venue hire fee stated on the Chester page. Minimum spends or other conditions may still apply, so obtain the full terms directly from the restaurant.
Turtle Bay Chester opening times
The confirmed standard opening hours are:
| Day | Opening hours |
|---|---|
| Monday | 10am–10.30pm |
| Tuesday | 10am–10.30pm |
| Wednesday | 10am–10.30pm |
| Thursday | 10am–10.30pm |
| Friday | 10am–11pm |
| Saturday | 10am–1am |
| Sunday | 10am–10.30pm |
These hours were checked against the official Turtle Bay Chester page on 5 August 2026.
Opening times may be different on Christmas Day, Boxing Day, New Year’s Eve, New Year’s Day and other bank holidays. Kitchen closing times can also be earlier than the final bar closing time.
Check the booking calendar or telephone the restaurant when planning a late meal.
How long should you spend at Turtle Bay Chester?
Allow approximately:
- 45–60 minutes for a quick lunch
- 75–90 minutes for a relaxed two-course meal
- Around two hours for cocktails and dinner
- Two hours or longer for the main bottomless brunch
- Up to two hours for Island Nights
Service may take longer when the restaurant is full, particularly on Saturday afternoons, race days and December evenings.
Visitors going to Storyhouse or Chester Picturehouse should leave a sensible margin between the meal and the advertised performance or screening time. Tell staff at the beginning of the meal when you have a fixed deadline.
Who is Turtle Bay Chester best suited to?
Couples
The restaurant works well for casual date nights, particularly for couples who enjoy cocktails, sharing plates and a lively setting. It is less suited to diners seeking a formal or particularly quiet meal.
Groups and celebrations
This is one of the venue’s strongest uses. The large bar, flexible food choices and bottomless packages make it practical for birthdays, hen parties and group catch-ups.
Larger groups should book well ahead and read the participation, card-validation and cancellation terms.
Families
Families are welcome, and a children’s menu, baby-changing facilities and accessible entrance are available. Earlier daytime visits are likely to feel more family-focused than Saturday evening sessions.
Teenagers
Older children and teenagers may enjoy the colourful interior, burgers, jerk food and alcohol-free cocktails. Families should be aware that the restaurant becomes more bar-like later in the evening.
Older visitors
Older visitors who enjoy Caribbean food may find weekday lunchtimes more comfortable than busy weekend sessions. The accessible entrance and nearby lift-connected parking are helpful, but music volume should be considered.
Solo visitors
Solo diners can use conventional tables or enquire about bar seating. A daytime visit may feel more relaxed than a busy celebration period.
Disabled visitors and people with limited mobility
Wheelchair access is confirmed, and the restaurant has an accessible toilet. New Market Parking has accessible bays close to the lifts, which connect into the Northgate development.
Anyone requiring a specific table height, additional circulation space or assistance should contact the restaurant before booking.
Getting to Turtle Bay Chester
Walking from Chester city centre
From the Cross or Eastgate Clock, follow Northgate Street towards Chester Cathedral and Town Hall. Enter the Coachworks Arcade near Storyhouse and continue into Exchange Square.
The route from the central shopping streets is largely pedestrianised, although some of Chester’s historic surfaces can be uneven.
From Chester Cathedral
Turtle Bay states that the restaurant is approximately a two-minute walk from Chester Cathedral and the city walls. Walk north along Northgate Street and turn into the Northgate development through the Coachworks Arcade.
By train
Chester railway station is on City Road. The walk to Exchange Square usually takes approximately 15–20 minutes.
A straightforward route follows City Road towards the city centre, continues via Foregate Street and Eastgate Street, and then turns right at the Cross onto Northgate Street.
Chester station has step-free access to all platforms, lifts, accessible toilets, a Changing Places facility, wheelchairs and Passenger Assist. Taxis and buses are available outside the station.
By bus
Chester Bus Interchange at Gorse Stacks is within walking distance of Exchange Square. From the interchange, head towards the city centre and approach the Northgate development via Hunter Street or Northgate Street.
Visitors should check current bus timetables with the relevant operator because routes and evening frequencies can change.
By taxi
Ask for Exchange Square, Chester Market or the Northgate development. Due to city-centre access restrictions, a taxi may use a nearby set-down point rather than stopping directly outside the restaurant.
By bicycle
New Market Parking contains a secure Cycle Hub with space for 50 bicycles, free e-bike charging and a tool station. Access requires a card available for a one-off £10 fee from the car park office. Other cycle stands are available around the development.
Chester Park and Ride
Park and Ride can be useful on busy shopping weekends and major event days. Chester’s network offers parking outside the centre followed by a bus journey into the city.
The current fare is £2.50 for an adult day ticket, £1 for travellers aged five to 18, or £5 for a group of up to five people travelling together. Children under five travel free. Concessionary passes are not accepted on the Park and Ride services.
Confirm the operating hours and nearest city-centre stop before travelling, particularly for a late evening meal.
Parking near Turtle Bay Chester
New Market Parking
New Market Parking is the most convenient option. Its entrance is on Hunter Street, postcode CH1 2AR, and the car park has direct access into the Northgate development.
It provides 800 spaces and is open daily from 6.30am until 1.30am. The vehicle height restriction is two metres.
Current charges are:
| Parking duration | Charge |
|---|---|
| Up to 1 hour | £4 |
| 1–2 hours | £5.50 |
| 2–4 hours | £7 |
| 4–6 hours | £9 |
| More than 6 hours | £10.50 |
| Arrival after 6pm | £4.50 |
Payment can be made by coins, notes or card at the machines, with contactless payment also available at the exit barrier. The car park includes electric vehicle charging points. Prices were checked on 5 August 2026.
Accessible parking
Accessible spaces are located close to the lifts on each level. Cheshire West and Chester residents with an eligible microchipped Blue Badge can park free for up to four hours; standard charges apply in other circumstances.
Alternative parking
Delamere Street Car Park is another city-centre option and is approximately five minutes from the central shopping area, although the walk to Exchange Square will be longer than from New Market Parking. It opens daily from 6.30am to 11.30pm.
New Market Parking is generally the more practical choice for diners because of its direct connection to the development.
Accessibility
Turtle Bay confirms wheelchair access at its Chester restaurant. Cheshire West and Chester Council also lists an accessible toilet and baby-changing facilities at the premises.
Useful accessibility features in the surrounding Northgate and market complex include:
- Step-free access from Exchange Square and Princess Street
- Automatic doors into Chester Market
- Lift access from St Martins Way and New Market Parking
- Accessible parking bays near the lifts
- Accessible toilet and Changing Places toilet within Chester Market
- Baby-changing and feeding room in Chester Market
The market’s accessible and Changing Places toilets require a RADAR key, although a key can be requested from market staff or the bar.
The following could not be confirmed from the restaurant’s published information:
- A hearing loop inside Turtle Bay
- Availability of wheelchairs
- A dedicated quiet room
- A restaurant-specific sensory guide
- Accessible menus in alternative formats
The restaurant can become busy and music forms part of its atmosphere. Customers who find loud or crowded spaces difficult should consider an early weekday visit and request a table away from the bar.
Contact Turtle Bay directly before visiting when a particular access arrangement is essential.
Toilets and visitor facilities
Confirmed facilities at Turtle Bay Chester include:
- Customer toilets
- Accessible toilet
- Baby-changing facilities
- Wheelchair access
- Free Wi-Fi
- Outdoor space
- Takeaway collection
- Dog-friendly access
The restaurant accepts card payments. Cash acceptance was not clearly confirmed in the information reviewed, so customers relying on cash should telephone ahead.
No public cloakroom or customer lockers are advertised. Visitors carrying luggage should avoid assuming that large cases can be stored securely.
Chester Market next door has additional toilets, an accessible toilet, a Changing Places toilet and a baby-changing and feeding room. Market opening hours differ from Turtle Bay’s hours, so these facilities may not always be available.
Is Turtle Bay Chester dog friendly?
Yes. Turtle Bay lists its Chester restaurant as dog friendly.
Dogs should be kept under control and should not obstruct walkways. It is sensible to mention a dog when booking, particularly when visiting with a large breed or requiring additional floor space.
Assistance dogs should be accommodated, but customers with specific seating requirements may wish to contact the restaurant beforehand.
Visiting Turtle Bay Chester with children
Turtle Bay can work well for a family lunch, particularly when combined with Chester Market, the city walls or a family film at Storyhouse or Picturehouse.
Practical points include:
- A dedicated menu is available for children aged ten and under.
- Baby-changing facilities are provided.
- The entrance is wheelchair and pushchair accessible.
- Alcohol-free cocktails and soft drinks are available.
- Earlier sittings are generally more suitable for young children.
- The atmosphere may become loud during weekend brunches and evenings.
The venue does not advertise a play area. Families needing more space may wish to ask for a table that can accommodate a pushchair without blocking an aisle.
Children should not be assumed to qualify for promotional meals automatically. Check the current terms of any “kids eat free” offer before ordering.
Allergies and dietary requirements
Turtle Bay publishes an allergen guide and allows customers to filter menu choices according to allergens. However, it also states that its kitchens handle allergenic ingredients and gluten.
Visitors with allergies should:
- Check the latest allergen guide.
- Tell the server about the allergy before ordering.
- Ask whether recipes, garnishes or cooking procedures have changed.
- Avoid relying solely on older menu photographs or third-party listings.
People with severe allergies should contact the restaurant in advance to discuss whether their needs can be accommodated safely.
Best time to visit
For a quieter meal
Choose a weekday lunch or early evening. These times are generally more suitable for families, older diners and visitors who prefer a calmer atmosphere.
For cocktails and atmosphere
Friday evening and Saturday afternoon or evening are likely to provide the liveliest experience. Booking is recommended.
For bottomless brunch
Book well in advance for Saturday. Arrive early enough to check in before the session begins, as the experience runs for a fixed period.
On Chester race days
City-centre restaurants, parking facilities and trains can be much busier when racing takes place at Chester Racecourse. Reserve a table and allow additional travel time.
During December
Christmas shopping, market events and seasonal performances can make the Northgate area particularly busy. Book both the restaurant and any timed attraction in advance.
In warm weather
The outdoor space can be appealing, but availability cannot be guaranteed. Ask whether an outside table can be requested when booking.
Nearby attractions
Chester Market
Turtle Bay is directly beside Chester Market, an accessible modern food hall and shopping market with more than 400 seats. It is useful for browsing independent stalls or meeting members of a group before dining.
Storyhouse
Storyhouse is beside Exchange Square and contains a theatre, cinema, library and cultural spaces. Turtle Bay is convenient for a meal before or after a performance.
Chester Cathedral
The Cathedral is approximately two minutes away on foot. Its central location makes it easy to visit before lunch or dinner at Turtle Bay.
Chester City Walls
Access points to the city walls are close to Northgate Street. A walk along the walls is a practical way to see the city before an evening meal.
Eastgate Clock and the Rows
The Eastgate Clock, historic Rows and principal shopping streets are a short walk south along Northgate Street.
Chester Picturehouse
The Northgate development includes a six-screen Picturehouse cinema, offering another convenient option for combining food with an evening activity.
Frequently asked questions
Where is Turtle Bay Chester?
Turtle Bay Chester is at Unit 8 Princess Street, Exchange Square, Chester, CH1 2DR. It is beside Chester Market and Storyhouse in the Northgate development.
What are Turtle Bay Chester’s opening times?
Turtle Bay Chester opens from 10am to 10.30pm Sunday to Thursday, 10am to 11pm on Friday and 10am to 1am on Saturday.
Do you have to book Turtle Bay Chester?
No. Walk-ins are welcome when tables are available. Booking is recommended for weekends, bottomless brunch, celebrations and larger groups.
How much is bottomless brunch at Turtle Bay Chester?
As checked on 5 August 2026, Early Bird Bottomless costs £36 per person for 90 minutes. The two-hour Bottomless Brunch costs £46 per person.
Where is the nearest car park?
New Market Parking on Hunter Street, CH1 2AR, is the nearest car park. It has 800 spaces and direct access to the Northgate development.
Is Turtle Bay Chester wheelchair accessible?
Yes. Turtle Bay confirms wheelchair access. The restaurant also has an accessible toilet, and New Market Parking has accessible bays near the lifts.
Is Turtle Bay Chester suitable for children?
Yes. A children’s menu for ages ten and under and baby-changing facilities are available. Families may find daytime and early evening sittings quieter.
Is Turtle Bay Chester dog friendly?
Yes. The Chester restaurant is listed as dog friendly. Mention your dog when booking when additional floor space may be needed.
Does Turtle Bay Chester serve vegetarian and vegan food?
Yes. Vegetarian and vegan dishes are available. Check the current menu and allergen guide because recipes and options can change.
How far is Turtle Bay from Chester railway station?
The restaurant is approximately a 15–20-minute walk from Chester railway station, depending on pace and route.
Does Turtle Bay Chester offer two-for-one cocktails?
Yes. The Chester restaurant currently advertises two-for-one cocktails throughout the day. Check the current offer terms and eligible drinks before ordering.
Does Turtle Bay Chester have baby-changing facilities?
Yes. Cheshire West and Chester Council lists baby-changing facilities as available for restaurant customers.
Final verdict
Turtle Bay Chester is best suited to visitors looking for casual Caribbean-inspired food, cocktails and an energetic atmosphere in a highly convenient city-centre location. Its position beside Chester Market, Storyhouse and the Northgate car park makes it particularly useful for pre-cinema dining, group celebrations and a meal at the end of a sightseeing day.
Its strongest features are the central location, broad menu, cocktail selection, bottomless packages, wheelchair access and convenient parking. The main limitation is that it can become noisy and bar-led during busy weekend sessions, which may not suit everyone.
Walk-ins are possible, but advance planning is sensible for bottomless brunch, Saturday evenings, race days, large groups and visits connected to a timed performance. Always check Turtle Bay’s official website before travelling because prices, menus, offers and seasonal opening hours can change.
